Can I change my pop.store URL?
Yes, you can! To update your pop.store URL:
- From your Profile section.
- Select the pen icon next to your current URL.
- Choose your preferred domain
- Enter your desired name
- Select Save to confirm the change.
Learn More: Set up your pop.store
| Note: Be sure to update your new pop.store URL across all your social media platforms to keep your audience connected. |
Where can I see my subscribers?
You can view your subscribers in both the My Subs and My Account sections, both located in the Control Panel.
- My Account provides insights into your total subscribers, earnings, payouts, and complete subscriber list.
- My Subs displays your subscriber list and allows you to manage subscription levels, pricing, and discounts.
| Pro Tip: Use My Account to track your overall subscription revenue and trends, while My Subs helps you fine-tune your subscription plans. |
Learn more: My Account: Track Your Earnings and Manage Your Subscribers | Managing Your Subscription Plans
Where can I see my payments?
Your earnings, including past month’s revenue, projected income, and completed payouts, are available in the My Account section. You can also configure your payouts and withdraw money from here. Payments are processed via Stripe, and you’ll need to set up your Stripe account to start receiving funds.
Learn more: My Account: Track Your Earnings and Manage Your Subscribers
Can I upload my YouTube channel link?
Yes! You can add custom buttons to your pop.store profile, which can include links to your YouTube channel, social media pages, or any external website. This helps drive traffic from your store to other platforms.
Learn more: Add Custom Button to Your pop.store
How do I start a live show?
To start a live show:
- From your Profile Section select the Control Panel.
- Navigate to the My Life tab.
- Select the Live Shows tab.
- Tap +Start a Live Show to begin.
How do I monetize my videos?
You can monetize your video content by enabling subscriptions on your video series. pop.store allows you to offer different subscription levels (Subscriber, Fan, VIP) and set pricing based on the value you provide. You can also customize the names of your subscription tiers to reflect your brand identity, making them more engaging for your audience.
Learn more: Adding Subscriptions for Your Customers | Understanding Subscription Levels
How do I create a video series?
Video series let you organize and present your content in a structured format. You can upload multiple clips, arrange them in a specific order, and apply subscription-based access to monetize them.
Learn more: Create a Video Series on pop.store
Where do I manage my video content?
Your video content is managed under the My Life tab. Here, you can upload clips, create video series, and set subscription-based access to monetize exclusive content.
Learn more: Adding Clips to My Life | Creating a Video Series on pop.store
Where do I manage my subscriptions?
You can manage all your subscription tiers in the My Subs section under Control Panel. Here, you can rename subscription levels, adjust pricing, enable long-term commitment discounts, and upload preview content to attract more subscribers.
Learn more: Managing Your Subscription Plans
How can I track my store performance?
The My Account section provides valuable insights into your earnings, subscriber growth, and payment history. Use this data to adjust your pricing, create engaging content, and optimize your subscription plans.
Learn more: My Account: Track Your Earnings and Manage Your Subscribers
Can I offer discounts on subscriptions?
Yes! You can enable a longer subscription commitment discount in the My Subs section. This allows you to offer percentage-based discounts (e.g., 15-50%) for users who commit to a 6-month or 12-month subscription.
Learn more: Managing Your Subscription Plans
Can I restrict access to my videos?
Yes! You can set different subscription levels (Subscriber, Fan, VIP) to control access to your video content. This allows you to offer exclusive content to paying subscribers.
Learn more: Understanding Subscription Levels
Can I rename my subscription levels?
Yes! When setting up your subscriptions in My Subs, you can rename each level to align with your brand.
Learn more: Managing Your Subscription Plans
How do I withdraw my earnings?
Earnings can be withdrawn through My Account by setting up a Stripe account. You’ll need to configure your payouts before making any withdrawals.
Learn more: My Account: Track Your Earnings and Manage Your Subscribers
How do I change my subscription pricing?
You can modify your subscription prices from the My Subs tab. The changes will apply to new subscribers while existing ones stay on their original pricing.
Learn more: Managing Your Subscription Plans
How do I organize my products?
Products can be grouped into collections, making it easier for customers to browse. You can create collections based on themes like "Best Sellers" or "New Arrivals." For digital products consider categories like "Exclusive Downloads," "E-Book Library," or "Creative Bundles" to help customers find relevant content quickly.
Learn more: Creating a Product Collection
Can I change my subscription tiers after setting them up?
Yes! You can edit tier names, adjust pricing, and modify included benefits at any time in My Subs.
Learn more: Understanding Subscription Levels
What happens if I change my subscription prices?
New subscribers will see the updated pricing, but existing subscribers will stay on their current plan unless they cancel or switch tiers.
Learn more: Managing Your Subscription Plans
Where can I see my subscriptions?
In My Account, under Software Subscriptions, you can view and manage services you’ve subscribed to (like CommentChat). You can upgrade or cancel these subscriptions from here.