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Add Welcome Video to Your pop.store

The Welcome Video is the first impression of your pop.store. It appears in a mini player when visitors land on your profile, offering a quick and engaging way to introduce your store's purpose or highlight your unique offerings. Users can unmute or close the video directly from the mini player, and clicking on it expands the video to full screen for a complete viewing experience.

Benefits of the Welcome Video


A Welcome Video is more than just an introduction—it’s a powerful engagement tool that helps you:

  • Instantly grab attention: Showcase your store’s personality and style.
  • Build connections: Let visitors see the face behind the brand or highlight your top products.
  • Encourage exploration: A compelling video makes people want to stay and browse.
  • Set the right tone: Introduce your unique selling points in a fun and engaging way.

Adding a Welcome Video


Adding a Welcome Video is quick and easy. Follow these steps:

Step 1: Switch to Edit Mode

Make sure you're in Edit Mode so you can access customization features. You can check this in the top right corner of your screen.

Step 2: Open the Control Panel.

  • From your Bio Section, select the Control Panel to access your store’s main settings.
  • Navigate to the Home tab.

Step 3: Add Your Profile Intro Reel Video

  • Scroll down and find the option to Add Profile Intro Reel Video.
  • Tap on it to open the upload window.

Step 4: Upload Your Video

  • Select a high-quality video that best represents your store.
  • Ensure your video is engaging, clear.

Step 5: Save & Publish

Once uploaded, your Welcome Video will automatically appear in the mini player when visitors land on your profile.

Note: Your video should be short, clear, and engaging—think of it as your store’s elevator pitch!

Updating the Welcome Video


If you want to replace your current Welcome Video, follow these steps:

Step 1: Go to the Control Panel

From your Bio Section, access the Control Panel and navigate to the Home tab.

Step 2: Select Update Profile Intro Reel Video

Select Update Profile Intro Reel Video to open the upload window.

Step 3: Upload a New Video

Choose a new video that better represents your latest offerings or store updates.

Step 4: Save Your Changes

Your updated video will replace the existing one, ensuring visitors always see the latest version when they visit your profile.

Pro Tip: Try updating your Welcome Video seasonally or when you launch a new collection to keep things fresh and exciting!

Deleting the Welcome Video


If you no longer want a Welcome Video on your store, follow these steps to remove it:

Step 1: Go to the Control Panel

Navigate to the Home tab in your Control Panel.

Step 2: Select Update Profile Intro Reel Video

Select Update Profile Intro Reel Video to view your current Welcome Video.

Step 3: Delete the Video

  • Select the three-dot button next to the video.
  • Tap Delete to remove the video permanently.

Note: Once deleted, your profile will no longer display a Welcome Video to visitors. You can always upload a new one at any time.

A great Welcome Video does more than introduce your store—it drives engagement and sales. Here’s how to make the most of it:

  • Keep it Short & Sweet: 30 to 60 seconds is the perfect length.
  • Make It Eye-Catching: Use vibrant visuals and clear messaging to stand out.
  • Highlight What Makes You Unique: Showcase your best products, deals, or brand story.
  • Include a Call-to-Action: Encourage visitors to follow your store, explore products, or subscribe.

Turn Visitors into Customers with a Strong Welcome Video!


Your Welcome Video is the first thing visitors see, so make it count! A compelling introduction sets the stage for higher engagement, better retention, and more sales.

Next Steps:

Ready to build your brand further? Check out:

Start creating your Welcome Video today and make a lasting impression on every visitor! 

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