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Frequently Asked Questions
How do I create a video series?
Video series let you organize and present your content in a structured format. You can upload multiple clips, arrange them in a specific order, and apply subscription-based access to monetize them.
Learn more: How to Create a Video Series on pop.store
How do I organize my products?
Products can be grouped into collections, making it easier for customers to browse. You can create collections based on themes like "Best Sellers" or "New Arrivals." For digital products consider categories like "Exclusive Downloads," "E-Book Library," or "Creative Bundles" to help customers find relevant content quickly.
Learn more: How to Create a Product Collection on Pop.Store
Where can I see my payments?
Your earnings, including past month’s revenue, projected income, and completed payouts, are available in the My Account section. You can also configure your payouts and withdraw money from here. Payments are processed via Stripe, and you’ll need to set up your Stripe account to start receiving funds.
Learn more: How to Access Your Earnings on Pop.Store
How can I build my contact list?
You can export your followers' details anytime! Just go toMy Account, navigate to My Community Members, and export your followers as a CSV file.
Can I go live from pop.store?
Yes! You can easily start or schedule a live show directly from your link in bio store. You can even host subscriber-only live sessions to offer exclusive content. Plus, you can tag products during your live show—making it easy for your audience to watch and shop at the same time.
To learn more, read this article.
Can I offer discounts on subscriptions?
Yes! You can enable a longer subscription commitment discount in the My Subs section. This allows you to offer percentage-based discounts (e.g., 15-50%) for users who commit to a 6-month or 12-month subscription.